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FAQs

How do I personalise my gift?

Choose one of our elegant gift packs, type in the name you would like on your gift box, choose from our range of beautiful fonts, then select from our range of colours, preview it, love it and add to cart!

Can I purchase a personalised box without a gift?

Yes, please visit our personalised Boxes range, and follow the steps as per above and you can create a personalised gift box of your own.

What size is your Signature Drawer Box?

Size is 22cm w x 22cm h x 10cm d, finished with a black ribbon pull tab

What size is your Magnetic Closure Box?

Size is 32cm w x 32cm h x 12cm d

Since this is a gift, can I request a specific delivery date?

We are happy to work with you to make sure that your gift is received within a certain window of your desired date. Email us at hello@parcelle.com.au and we'll work with you to make this happen.

Can I customise the gifts in my box?

We love to create custom boxes. Please email us to find out more about our minimums and how we can work together at hello@parcelle.com.au

Where do you deliver?

We deliver Australia wide and now Internationally to select countries.

How long will my delivery take?

All delivery prices and delivery times can be found on our Shipping & Returns page here. Alternatively, please email us at hello@parcelle.com.au if you have any additional questions.

Do you include a personalised card?

Yes, we include a personal card with every delivery - simply write it in the box when you check out. Your message is handwritten on a note card and placed within your box when shipped

Can you add my logo to my gift box or do you create private label boxes?

Yes, we can create specially branded gift boxes for your company or special event in multiple quantities. Feel free to email us at hello@parcelle.com.au with any questions.

Do you only do baby gift boxes?

We are proud to have launched Parcelle with our elegant Baby Parcelle range, with other ranges becoming available in the very near future, however please contact hello@parcelle.com.au for any requests you may have in the meantime, we would love to help.