Yes, all our packages and gift sets are inclusive of GST

Gift Boxes - All our gift boxes are presented with our velvet touch sleeves in either black or Ivory, you can choose your colour at the time of placing your order.

Picnic Baskets - All our Picnic Baskets and Tote Bags are presented with 38mm satin or Grosgrain Ribbon, you can choose your colour and style at the time of placing your order.

We strive on fulfilling your purchase on the same day of order placement!

Parcelle partners with various freight carriers for our shipping requirements, you will find all shipping details and times here

We deliver nationally, Australia wide.

Standard Shipping for one gift - $14.50 to a metro address Australia Wide*

Express Delivery - $35 to a metro address Australia Wide

Same Day Sydney Only - $35 to a metro Sydney address

FREE shipping on bulk deliveries of 3+gifts to one metro address Australia Wide*

*please note if the address is out of metro area there may be additional charges

We unfortunately can not guarantee a delivery date but we are happy to work with you to make sure that your gift is received within a certain window of your desired date. Email us at hello@parcelle.com.au and we'll work with you to make this happen.

Parcelle has elevated our gifting range and no longer offer personalisation to our gift boxes, however our new look is next level beautiful!

If you would like to send multiple gifts to multiple locations, please kindly email hello@parcelle.com.au and one of our gifting experts will be in touch to finalise your order where you will be sent a Bulk Order Form to complete and we will take care of the rest.

In the rare event any stock is sold out we will replace it with a product of same value or more

At time of dispatch you will receive an email to alert you that your gift is on its way, as well as tracking details so you can see your Parcelle has reached its destination.

Yes, all our packages and gift sets are inclusive of GST.

Absolutely! We are the industry leaders in branding with our state of the art printing capabilities, with no set up fees or charges!

Yes, we offer personalisation as well as branding, you can add names to your gift boxes and baskets, please contact our design team via email hello@parcelle.com.au, we love creating gift packages to suit your gifting strategy & requirements.

We recommend your file to be ai/eps/pdf in vector format.

However, 300 dpi jpg/png file is also fine if your logo is one colour. Our design team will be in touch if the file cannot be used.

If colour is of upmost importance please email your Brand Guidelines to hello@parcelle.com.au and one of our design team will check your file and prepare a mock up - free of charge.

Vector art is usually created in Adobe Illustrator, and is commonly saved with certain file extensions. Vector file is required for certain branding requirements such as foil/ embossed/ spot UV/ laser engraving, and so on. The three most common Vector file extensions are .ai, .pdf and .eps.

If you still unsure, please contact us we are happy to help ~ sales@parcelle.com.au

Absolutely! We offer custom payment options with all our ongoing customers with extra benefits offered when partnering with Parcelle.

We can arrange payment terms to suit your needs and gifting requirements.

Please contact sales@parcelle.com.au to learn more on how we can steamline your gifting campaign.

Good News! Majority of our branding is done in house!

So if you are adding your logo to our Ready Made Collection the production and delivery times are within 1-2 business days plus shipping.

Any branding to candles, key boxes, wooden boards, picnic lids and swing tags

With or extensive branding capabilities - options are endless!

When adding you brand messaging or logo to our collection of Ready Made Gifts you can customise; wooden boards, candles, coasters, notebooks, water bottles and key boxes.

Depending on quanitities and more bespoke requirements, branding to Handwashes, Room Diffusers, Room Sprays, Pens, Keep Cups, Marble Boards and so much mor eis possible. Contact our sales team for more inforat sales@parcelle.com.au

When ordering you can choose any of our greeting card options, your personal message will be printed and applied to our complimentary message cards.

For Premium Parcelle Members, we offer free Branded A6 Double sided Message Cards and swing tags where applicable.

Yes! Absolutely! All our laser engraving is completed inhouse.

Where will my logo go?

We believe aesthetics are important, depending on the board configuration within the box we will suggest best logo placement, a mock up will be sent prior to production, free of charge.

For best printing output we require an EPS or Ai (Adobe illustrator) file.

We are unable to print from a PNG, JPG as these files are made for screens and digital environments & become too pixelated for printing. We can accept a PDF version of your logo if the logo was previously created in Adobe illustrator and converted to a PDF.

We can have your logo printed in one colour or multiple colours. Once we have sighted your logo we will guide you towards the best outcome for your logo on your chosen quality product. Printing terms such as screen printing, pad print or digital print are most commonly used on bottles, drinkware, pens, apparel and notebooks.

Laser Engraving is available on most brandable products and is one of the quickest way to have products branded.

Debossing or blind blocking looks great on leather or PU surfaces such as notebooks and wallets.

Yes we can assist, please let us know how quickly you require your products turned around and we will suggest what products we can have branded for you the quickest. Email sales@parcelle.com.au for further assistance.

Sure we are gifting experts first and foremost specialising in beautifully branded gifting, we can have your products packed into a branded gift box, mailer box or a branded tote bag. Which ever you choose to house your merch we will ensure they are meticulously packaged for maximum impact.

Or if you just need merch for an event, conference or for the office we can send the products as is, we will ensure the product goes through our quality and assurance process before each item is dispatched.

We sure do, we work very closely with Australian suppliers who provide, quality on~trend Australian made & designed Products, and most of all each product is carefully considered for practicality and for their uniqueness.

We certainly do and we are passionate about providing sustainable solutions for each client, we work with a black book of preferred suppliers, whose ethos towards sustainable is at the forefront in everything they create and produce.