Frequently Asked Questions

Do your packages include GST?

Yes, all our packages and gift sets are inclusive of GST

What are your packaging options & sizes?

Parcelle has an extensive range of packaging options to suit all, below is our stock items however we can source and customise to suit any project.

- White or Black Matte Magnetic Close Gift Box

Extra Large ~ 42cm x 32 x 10cm h

Standard ~ 38cm x 28cm x 9cm h

Square with Lift off Lid ~ 25cm x 10cm h

- Round Picnic Basket with Hard Wood Lid

- Robert Gordon Harvest Picnic Basket with Suede Handles

- Seagrass Handcrafted Tote Bags

Large ~ 36cm wide x 40cm high x 21cm deep

Can I request a specific delivery date?

We are happy to work with you to make sure that your gift is received within a certain window of your desired date. Email us at and we'll work with you to make this happen.

Where does Parcelle deliver?

We deliver nationally, Australia wide.

When will my gift be sent out?

We strive on fulfilling your purchase on the same day of order placement!

Can I add personalisation to my gift box?

Parcelle has elevated our gifting range and no longer offer personalisation to our gift boxes, however our new look is next level beautiful!

Shipping times & locations

Parcelle partners with various freight carriers for our shipping requirements, you will find all shipping details here